khabbab Y Mitha

Administrative and Operations Assistant

Salmiya, KW.

About

Highly analytical and results-driven Administrative and Operations Assistant with over 7 years of experience in optimizing operational workflows and enhancing customer satisfaction. Proven expertise in inventory management, POS operations, and data accuracy, consistently streamlining processes to drive significant organizational success, including reducing waste by 10% and improving delivery speed by 15%. Adept at cross-functional collaboration and problem-solving, poised to deliver impactful solutions in dynamic retail and administrative settings.

Work

Talabat Mart

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Senior Store Picker

Qurain, Kuwait, Kuwait

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Summary

Led efficient order fulfillment and inventory management for a leading online food delivery platform, ensuring timely delivery and optimal product presentation.

Highlights

Spearheaded accurate and timely fulfillment of over 500+ daily customer orders, significantly improving delivery speed and customer satisfaction by 15%.

Managed comprehensive inventory control, including stock rotation, replenishment, and quality checks, reducing waste by 10% and ensuring optimal product availability.

Optimized store layout and picking routes, enhancing operational efficiency and reducing average picking time by 20%.

Trained and mentored new store pickers on best practices for order processing and inventory management, contributing to team productivity and adherence to quality standards.

Malvniya Mobile Accessories

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Sales Associate

Kuwait City, Al Asimah, Kuwait

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Summary

Drove sales and managed inventory for a mobile accessories retail outlet, ensuring customer satisfaction and efficient store operations.

Highlights

Achieved sales targets by effectively promoting mobile accessories and providing expert product recommendations, contributing to a 10% increase in monthly revenue.

Managed comprehensive inventory, including receiving, stocking, and organizing merchandise, reducing stock discrepancies by 5%.

Processed customer transactions accurately using POS systems, handling diverse payment methods efficiently to enhance customer experience.

Provided exceptional customer service, resolving product inquiries and issues promptly to maintain high customer retention rates.

Oppo Mobile Shop

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Sales Associate

Lunawada, Gujarat, India

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Summary

Managed daily sales operations and customer interactions for a mobile phone retail shop, ensuring efficient service delivery and product presentation.

Highlights

Achieved monthly sales targets by effectively demonstrating mobile phones and accessories, significantly increasing customer purchases and boosting revenue.

Provided expert product knowledge and personalized recommendations to over 100 customers weekly, enhancing their purchasing experience.

Managed and optimized stock levels through precise inventory counts and strategic product display organization, ensuring continuous availability and maximizing sales.

Executed accurate sales transactions via POS systems, efficiently managing cash and digital payments to uphold high customer satisfaction with every purchase.

Education

Gujarat Secondary education board

Lunawada, State, India
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High School Secondary Education

Languages

English

Hindi

Skills

Inventory Management

Stock Control, Replenishment.

Teamwork

Collaboration, Cross-functional Support.

POS Operations

Point of Sale, Transaction Processing.

Administrative Support

Office Administration, Correspondence Management.

Problem-solving

Troubleshooting, Solution Implementation.

Communication

Verbal Communication, Written Communication.

Customer Service

Client Relations, Issue Resolution.

Microsoft Office Suite

MS Office, Word, Excel, PowerPoint, Outlook.